{"id":45243,"date":"2020-08-24T22:59:20","date_gmt":"2020-08-24T22:59:20","guid":{"rendered":"https:\/\/www.barbadillo.com\/?page_id=45243"},"modified":"2022-11-03T19:17:54","modified_gmt":"2022-11-03T19:17:54","slug":"frequently-asked-questions-our-products","status":"publish","type":"page","link":"https:\/\/www.barbadillo.com\/en\/frequently-asked-questions-our-products\/","title":{"rendered":"Frequently asked questions \u2013 Our products"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hero Section&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#336028&#8243; background_color_gradient_direction=&#8221;131deg&#8221; custom_margin=&#8221;60px||||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;2%&#8221; animation_starting_opacity=&#8221;100%&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; 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url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1MTUxIn19@&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe013;||divi||400&#8243; icon_color=&#8221;#e2b873&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;25px&#8221; _builder_version=&#8221;4.16&#8243; _dynamic_attributes=&#8221;url&#8221; header_font=&#8221;Playfair Display|700|||||||&#8221; header_text_color=&#8221;#336028&#8243; header_font_size=&#8221;20px&#8221; custom_padding=&#8221;10px||||false|false&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#f3f3f3&#8243; icon_font_size=&#8221;25px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#7a7a7a&#8221; header_2_font=&#8221;Playfair Display|700|||||||&#8221; header_2_text_color=&#8221;#336028&#8243; header_2_line_height=&#8221;1.8em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||30px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Our Products<\/h2>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#336028&#8243; closed_toggle_background_color=&#8221;rgba(243,243,243,0.59)&#8221; module_class=&#8221;faq&#8221; _builder_version=&#8221;4.18.0&#8243; toggle_font=&#8221;|600|||||||&#8221; toggle_font_size=&#8221;18px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Are any of your wines vegan?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]Yes, but not all, as products of animal origin have been used in the wine making process for some of our wines. If you have any queries you can contact us <a title=\"Contact us\" href=\"#contact_form\">here<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are any of your products organic?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Yes, we have a range of organic products available in our online store. You can check out our organic products by clicking <a href=\"https:\/\/www.barbadillo.com\/vinos\/ecologicos\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Ecol\u00f3gicos\">here<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How should I store the wine?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]We recommend keeping the wines in a fresh, dry and dark place where possible.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do the wines have an expiry date?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Our wines do not have an expiry date. If the closed bottles of wine are conserved correctly, the only thing that you might notice is that as time goes on, some of organoleptic qualities that were present when the wine was first bottled may have changed. Such changes do not affect the product\u2019s safety.<\/p>\n<p>Once you have opened the product, follow the storage recommendations and consume within a maximum of 2 to 3 weeks.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I purchase a personalised bottle of wine?&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>We are currently unable to personalise all of the products that are available on our website, although we would love to be able to so.\u00a0<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_code module_id=&#8221;contact_form&#8221; _builder_version=&#8221;4.16&#8243; min_height=&#8221;60px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_code][et_pb_text _builder_version=&#8221;4.16&#8243; header_2_font=&#8221;Playfair Display||||||||&#8221; header_2_text_color=&#8221;#336028&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||5px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Contact the quality department<\/h2>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f45230-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"45230\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/45243#wpcf7-f45230-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"45230\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f45230-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"et_pb_contact\">\n\t<p class=\"et_pb_contact_field et_pb_contact_field_0 et_pb_contact_field_half\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n\t<p class=\"et_pb_contact_field et_pb_contact_field_0 et_pb_contact_field_half et_pb_contact_field_last\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n\t<p class=\"et_pb_contact_field et_pb_contact_field_0 et_pb_contact_field_half\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text input\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"text\" name=\"phone\" \/><\/span>\n\t<\/p>\n\t<p class=\"et_pb_contact_field et_pb_contact_field_0 et_pb_contact_field_half et_pb_contact_field_last\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text input\" aria-invalid=\"false\" placeholder=\"Subject\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n\t<\/p>\n\t<p class=\"et_pb_contact_field et_pb_contact_field_4 et_pb_contact_field_last\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Message\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_legacy\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"politica_acepta\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"politica_acepta\" value=\"1\" id=\"politica_acepta\" aria-invalid=\"false\" \/><\/span><\/span><\/span> I have read and accept the <label for=\"politica_acepta\"><a href=\"https:\/\/www.barbadillo.com\/en\/privacy-policy\/\" title=\"Privacy policy\" target=\"_blank\" >Privacy Policy<\/a><\/label> and the Terms and Conditions of the website.\n\t<\/p>\n\t<div class=\"legacy-info\">\n\t\t<p>The personal data that you provide in this form will be processed by Bodegas Barbadillo, in order to manage your purchases and send information. The legitimation is done through your consent. Bodegas Barbadillo does not sell or transfer your data to external people. You can exercise the rights of access, rectification, cancellation and opposition at rgpd@barbadillo.com or at the control authority. For more information, you can consult the <a href=\"https:\/\/www.barbadillo.com\/en\/privacy-policy\/\" title=\"Privacy policy\" target=\"_blank\">Privacy Policy<\/a>.\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p class=\"et_pb_contact_field et_pb_contact_field_4 et_pb_contact_field_last\"><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner contact_button\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our ProductsYes, but not all, as products of animal origin have been used in the wine making process for some of our wines. If you have any queries you can contact us here. &nbsp;Yes, we have a range of organic products available in our online store. You can check out our organic products by clicking [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" admin_label=\"Hero Section\" _builder_version=\"4.4.8\" background_color=\"#336028\" background_color_gradient_direction=\"131deg\" custom_margin=\"60px||||false|false\" custom_padding=\"0px||0px||true|false\" animation_style=\"slide\" animation_direction=\"top\" animation_intensity_slide=\"2%\" animation_starting_opacity=\"100%\" da_disable_devices=\"off|off|off\" locked=\"off\" da_is_popup=\"off\" da_exit_intent=\"off\" da_has_close=\"on\" da_alt_close=\"off\" da_dark_close=\"off\" da_not_modal=\"on\" da_is_singular=\"off\" da_with_loader=\"off\" da_has_shadow=\"on\"][et_pb_row _builder_version=\"4.4.8\" width=\"96%\" custom_margin=\"0vw|auto|0vw|auto|true|false\" 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header_text_color=\"#336028\" header_font_size=\"20px\" custom_padding=\"10px||||false|false\" border_width_bottom=\"2px\" border_color_bottom=\"#f3f3f3\"][\/et_pb_blurb][et_pb_blurb title=\"Compra Online\" url=\"@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1MTM2In19@\" use_icon=\"on\" font_icon=\"%%114%%\" icon_color=\"#e2b873\" icon_placement=\"left\" use_icon_font_size=\"on\" icon_font_size=\"25px\" _builder_version=\"4.5.1\" _dynamic_attributes=\"url\" header_font=\"Playfair Display|700|||||||\" header_text_color=\"#336028\" header_font_size=\"20px\" custom_padding=\"10px||||false|false\" border_width_bottom=\"2px\" border_color_bottom=\"#f3f3f3\"][\/et_pb_blurb][et_pb_blurb title=\"\u00c1rea de Usuario\" url=\"@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1MTQzIn19@\" use_icon=\"on\" font_icon=\"%%259%%\" icon_color=\"#e2b873\" icon_placement=\"left\" use_icon_font_size=\"on\" icon_font_size=\"25px\" _builder_version=\"4.5.1\" _dynamic_attributes=\"url\" header_font=\"Playfair Display|700|||||||\" header_text_color=\"#336028\" header_font_size=\"20px\" custom_padding=\"10px||||false|false\" border_width_bottom=\"2px\" border_color_bottom=\"#f3f3f3\"][\/et_pb_blurb][et_pb_blurb title=\"Productos\" url=\"@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1MTUxIn19@\" use_icon=\"on\" font_icon=\"%%112%%\" icon_color=\"#e2b873\" icon_placement=\"left\" use_icon_font_size=\"on\" icon_font_size=\"25px\" _builder_version=\"4.5.1\" _dynamic_attributes=\"url\" header_font=\"Playfair Display|700|||||||\" header_text_color=\"#336028\" header_font_size=\"20px\" custom_padding=\"10px||||false|false\" border_width_bottom=\"2px\" border_color_bottom=\"#f3f3f3\"][\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"3_4\" _builder_version=\"4.4.8\"][et_pb_text admin_label=\"Text\" _builder_version=\"4.5.1\" text_text_color=\"#7a7a7a\" header_2_font=\"Playfair Display|700|||||||\" header_2_text_color=\"#336028\" header_2_line_height=\"1.8em\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" custom_margin=\"||30px||false|false\"]<h2>Productos<\/h2>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\"#336028\" closed_toggle_background_color=\"rgba(243,243,243,0.59)\" module_class=\"faq\" _builder_version=\"4.5.1\" toggle_font=\"|600|||||||\" toggle_font_size=\"18px\" hover_enabled=\"0\"][et_pb_accordion_item title=\"\u00bfVuestros vinos son veganos?\" open=\"on\" _builder_version=\"4.5.1\" hover_enabled=\"0\"]<p>No todos, pues durante el proceso productivo se han incorporado ingredientes de origen animal. Para cualquier duda puedes escribirnos <a title=\"Contacta con nosotros\" href=\"#contact_form\">aqu\u00ed<\/a><\/p>\r\n<p>\u00a0<\/p>\r\n[\/et_pb_accordion_item][et_pb_accordion_item title=\"\u00bfTen\u00e9is alg\u00fan producto ecol\u00f3gico?\" _builder_version=\"4.5.1\" _module_preset=\"default\" open=\"off\"]<p>Si, tenemos una gama de productos ecol\u00f3gico en nuestra tienda online. Consulta los productos de la categor\u00eda <a href=\"https:\/\/www.barbadillo.com\/vinos\/ecologicos\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Ecol\u00f3gicos\">aqu\u00ed<\/a>.<\/p>\r\n<p>\u00a0<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"\u00bfComo puedo conservar los vinos?\" _builder_version=\"4.5.1\" _module_preset=\"default\" open=\"off\"]<p>Es recomendable mantenerlos siempre en un lugar fresco, seco y a poder ser, oscuro.<\/p>\r\n<p>\u00a0<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"\u00bfLos vinos tienen fecha de caducidad?\" _builder_version=\"4.5.1\" _module_preset=\"default\" open=\"off\"]<p>Los vinos no tienen fecha de caducidad. Si las botellas cerradas se conservan correctamente, lo \u00fanico que podr\u00e1s notar es que a medida que haya pasado el tiempo, hayan ido disminuyendo ciertas cualidades organol\u00e9pticas en el vino que reci\u00e9n embotellado tienen muy presentes, pero no son da\u00f1inos para la salud.\u00a0 Si el producto ya est\u00e1 abierto, procura conservarlo seg\u00fan las indicaciones y consumirlo en un plazo de 2 o 3 semanas como m\u00e1ximo.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"\u00bfSe pueden personalizar los vinos?\" _builder_version=\"4.5.1\" _module_preset=\"default\" open=\"off\"]<p>Hasta la fecha no podemos personalizar cada producto de la web. \u00a1Ya nos gustar\u00eda! El \u00fanico producto personalizable para regalos de eventos es Barbadillo Castillo de San Diego de 18.7cl., siempre que se haga un pedido m\u00ednimo. La personalizaci\u00f3n ser\u00e1 est\u00e1ndar, siendo posible incluir iniciales y fecha y con un m\u00ednimo de pedido de 100 botellitas. Se establecer\u00e1 un incremento en el coste del producto por esta personalizaci\u00f3n a consultar. Escr\u00edbenos a <a href=\"mailto:marketing@barbadillo.com\" data-rawhref=\"mailto:marketing@barbadillo.com\" target=\"_blank\" rel=\"noopener noreferrer\">marketing@barbadillo.com<\/a>\u00a0y te asesoramos en lo que necesites. Ten en cuenta que necesitamos un plazo de 1-2 meses para poder personalizar sin prisas. \u00a1Gracias por tu comprensi\u00f3n!<\/p>\r\n<p>\u00a0<\/p>\r\n<p>\u00a0<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"Soy\/quiero ser un restaurante o distribuidor y necesito informaci\u00f3n\" _builder_version=\"4.5.1\" _module_preset=\"default\" hover_enabled=\"0\" open=\"off\"]<p>\u00a1Hola! Ponte en contacto con nosotros <a title=\"Contacta con nosotros\" href=\"#contact_form\">aqu\u00ed<\/a>.<\/p>\r\n[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_code module_id=\"contact_form\" _builder_version=\"4.4.8\" min_height=\"60px\"][\/et_pb_code][et_pb_text _builder_version=\"4.5.1\" header_2_font=\"Playfair Display||||||||\" header_2_text_color=\"#336028\" custom_margin=\"||||false|false\" custom_padding=\"||5px||false|false\"]<h2>Contacta con el departamento de calidad<\/h2>[\/et_pb_text][et_pb_code _builder_version=\"4.5.1\" _module_preset=\"default\" locked=\"off\"][contact-form-7 id=\"35382\" title=\"Faq - Estandard\"][\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]","_et_gb_content_width":"","footnotes":""},"class_list":["post-45243","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.barbadillo.com\/en\/wp-json\/wp\/v2\/pages\/45243","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.barbadillo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.barbadillo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.barbadillo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.barbadillo.com\/en\/wp-json\/wp\/v2\/comments?post=45243"}],"version-history":[{"count":7,"href":"https:\/\/www.barbadillo.com\/en\/wp-json\/wp\/v2\/pages\/45243\/revisions"}],"predecessor-version":[{"id":111739,"href":"https:\/\/www.barbadillo.com\/en\/wp-json\/wp\/v2\/pages\/45243\/revisions\/111739"}],"wp:attachment":[{"href":"https:\/\/www.barbadillo.com\/en\/wp-json\/wp\/v2\/media?parent=45243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}